Find My Reservation Change a Reservation Account Access Make a Booking Refund a Charge I have a different issue. Get yourself a booking confirmation here as well. So if your bus doesn't show up and you want to know where it is, you're out of luck. Low-cost tickets are just a few clicks away on our App or website. Flixbus Germany : +49 30 300137300 . There are 3 ways to reach FlixBus across 3 communication modes: phone, email, web. Discover cheap prices. Help. Login My account To our lost & found form. We connect cities with 400,000+ trips – often departing every 30 minutes. We connect cities with 400,000+ trips – often departing every 30 minutes. Unfortunately, Flixbus's customer service phone number is pretty much nonexistent. Sorry, your browser does not support JavaScript! Customer service said they can't help, and I ended up paying 80 euros for a 10 euros trip. A Hector Rail-liveried Taurus locomotive hauling Flixtrain-liveried ex-DR UIC-Z passenger cars near Göttingen. Incredibly terrible app, paid 8x more for my ticket because of the buggy app. I would NEVER ride a Flix bus again in my life! General Conditions for Business and Booking, General terms and conditions of carriage - Selection. It started in the German market and in 2015 it began expanding internationally with long-distance networks in France, Italy, Denmark, the Netherlands and Croatia, as well as cross-border regular services to Norway, Spain and England. Really bad and worst service. André Schwämmlein. No rebooking, no discount - zero help. We have collected our most frequently asked questions here for you. Useful. Reply. Contacting FlixBus - by phone or otherwise While +49 30 300137300 is FlixBus's best toll-free number, there are 3 total ways to get in touch with them. Login . Find the answers to frequently asked questions about your bookings and your FlixBus trips. Grâce à son large réseau en France, toutes les villes les plus importantes sont couvertes par elle. The satisfaction of our customers was shown by a customer survey evaluating the quality of service provided by FlixBus. Prices. HORRIBLE CUSTOMER SERVICE!!!! Contact, phone number, email Eurolines. Book European travel with FlixBus at unbeatable prices. Do you have a question with regards to your booking or your trip with FlixBus? My trip to Berlin was more than 4 hrs delayed and Flixbus therefore offered me a chance to cancel and get a full refund. The bus station being large, it was not specified the ticket on which platform the bus is taken. Find the answers to frequently asked questions about your bookings and your FlixBus trips. Book European travel with FlixBus at unbeatable prices. If you are experiencing difficulties while accessing this website, please give us a call at +49 30 300 137 300 or refer to the FlixBus … They keep you on hold forever, or tell you there are no agents available to help. My account. Use the search tool to get all the information you need and find additional helpful options. Que vous soyez plutôt citadin à voyager vers les plus belles villes de France à Lyon, Bordeaux, Toulouse, Marseille ou Li … Shares. Prices. You get an email 15min later with a supposedly ticket but NO ADDRESS. 3 No notes for slide. And so I cancel and buy another trip with another company. However, I had other bus transfers that I will not be refunded. Do you still have questions about your trip or the service we provide? They keep you on hold forever, or tell you there are no agents available to help. Contacting FlixBus. If you are experiencing difficulties while accessing this website, please give us a call at +44(0)1491502156 or refer to the FlixBus Google Assistant App . After which, you will receive a voucher in the amount of the ticket’s value minus any applicable cancellation fees. Here they asked me for a booking number which I then gave to them just to be told that there is no booking with that booking number. If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to … Whether it's a simple day trip or a multi-day trip to many cities, we have the perfect bus for you! Not recommending to anyone Useful. The best phone number for FlixBus is their +49 30 300137300 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Erfahre hier alles zur Fahrradmitnahme. Still no answer.Our situation was: we bought two tickets from Bilbao to Bayonne (booking number 1052073551) on the 25th of August. to Sat. It just says downtown Las Vegas 1st street. Share. Send an email to charter@flixbus.com. In total, there are 3 ways to get in touch with them. With our unbeatable prices and great service, we prepare you for a pleasant trip. Newsletter. I took tickets for 2 people back to Cluj-Budapest. 1© FlixBus Agenda Market for long-distance bus service & FlixBus-cooperation model Marketing & Sales Growth potential and expansion 3. Here you can find the answers to the most common questions and contact information about our customer service. If you are experiencing difficulties while accessing this website, please give us a call at +44(0)1491502156 or refer to the FlixBus Google Assistant App. So if your bus doesn't show up and you want to know where it is, you're out of luck. Could’ve easily called the bus to say there was a passenger approaching. Send an email to charter@flixbus.com. We have collected our most frequently asked questions here for you. Let's see how it ends. 175 Comments. I would ride a donkey before I ever deal with this company again. Reply. All contact information can be found in the contact area of our website. Share. Really bad and worst service. FLIXBUS IS UNTRUSTWORTHY WORST CUSTOMER SERVICE! Terrible company, I do not recommend. Sorry, your browser does not support JavaScript! Arrived at my platform in Milan 25 mins early. Book European travel with FlixBus at unbeatable prices. 400,000+ connections per day. Find an overview of the different services offered by FlixBus, read our baggage policy and FAQ and subscribe to our newsletter for updates. Ordered flixbus from Las Vegas downtown to Los Angeles. Mehr Infos hier. André is in charge of the international operations and expansion. Elle est créée en 2013, et a comme spécialité, la fourniture des services de transport à longues distances à travers toute l’Europe. FlixBus provides customer service by email and also by phone. I don't hear anything from flixbus on the cancellation matter. Dissapointed with Flixbus services. The rudeness and total lack of customer service of their staff makes me wonder why haven’t they gone out of business yet. Terrible customer service. The worst customer service I experienced in my life. Contacting FlixBus. Information on your trip and the services on board. Birketweg 33 … Contacting FlixBus. 2© FlixBus Deregulation of the inter-city bus market bears huge potential The FlixBus … If you want to save your nerves, have a much better service, confidence and safety - use anything, but NOT FlixBus! We at FlixBus want to make life as easy as possible for you. After that, the flixbus customer service ensured me that I will get the whole trip back for free and the full amount will be refunded. Avant de téléphoner et si vous estimez que c’est nécessaire, veillez à bien avoir sous les yeux certaines informations comme le trajet et la date du voyage concerné. Do you still have questions about your trip or the service we provide? Whether you want to escape to Amsterdam for the weekend, ... our friendly customer service team are available around the clock and are happy to help with any problems or uncertainties! FlixBus: The Smart Choice for Travel. FlixBus has a page or online help desk for customer service, but you can also call them on the phone. Hier geht`s zur Buchung bei Flixbus. We'll send you an email immediately if we find your lost object. 0. Customers can choose to offset their carbon footprint when buying a ticket online. Lost something? History. I was kindly asking the driver to check if the Bus is the one because there is no number saying that it's the right bus. Founders. Discover cheap prices. Choose your bus route from over 350,000 daily bus connections to more than 2,000 popular European destinations in over 28 countries. Fantastic service. Flixbus est une société d’autocar européenne. FlixBus is your long distance coach service with an extensive European route network. Get yourself a booking confirmation here as well. Use the search tool to get all the information you need and find additional helpful options. We will take care of your issue as quickly as possible. ... a number which is growing nearly every day. They keep you on hold forever, or tell you there are no agents available to help. Now three weeks later I still haven't heard from flixbus, so I tried calling their customer service. The best phone number for FlixBus is their +49 30 300137300 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. FlixBus Charter is the perfect choice for your upcoming trip in Europe. We strive to offer the best service, at the best prices with an unbeatable European route network. When I contacted customer service via phone at least 2 times they said i should write email, which I did several times. Flixbus company presentation 1. Inexcusable customer “support” Useful. So if your bus doesn't show up and you want to know where it is, you're out of luck. The offset costs between 1-3% of the ticket price and goes to internationally certified climate projects. Do you have a question with regards to your booking or your trip with FlixBus? Founders. Login My account Hier findest Du eine Übersicht der verschiedenen Service Angebote von FlixBus. We always offer the best deals, plus a safe and pleasant travel experience. I … In case you didn't realize there was an alternative, the best phone number for FlixBus customer support is +49 30 300137300. Help. Fantastic service. If you want to save your nerves, have a much better service, confidence and safety - use anything, but NOT FlixBus! If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to the FlixBus Google Assistant App. Eurolines bus tickets Eurolines service telephone numbers: Eurolines France : 0 892 89 12 00 (9 a.m. to 6 p.m. Mon. Flixbus' second logo, used from January 2015 until 4 May 2016. In 2018 FlixBus USA launched in 2018 and now covers 1,70 destinations in 29 countries. Eurolines bus tickets Eurolines service telephone numbers: Eurolines France : 0 892 89 12 00 (9 a.m. to 6 p.m. Mon. service@flixbus.de. Not recommending to anyone Useful. FlixBus customer service phone number : Flixbus France: +33 (0) 1 76 36 04 12. Share. Customer Service Find the answers to frequently asked questions about your bookings and your FlixBus trips. Unfortunately, Flixbus's customer service phone number is pretty much nonexistent. Contactez, alors, le service client Flixbus et réservez pour un voyage en bus par téléphone, en ligne par email ou le formulaire de contact. Book FlixBus bus tickets online. 405 Actions. If you are experiencing difficulties while accessing this website, please give us a call at +49 30 300 137 300 or refer to the FlixBus Google Assistant App. Share. Login. Newsletter. Phone number *If you would like to change the departure time or destination, you must first cancel the part of the trip you wish to change. Von Buchung und Stornierung über FAQ bis zum Fundbüro. Company Presentation June 2014 2. 6 Likes. Today on the 16th of January 2019 flixbus finally wrote me, again asking for information I already gave several times. With FlixBus Charter, you can easily and quickly rent a bus at a great price. FlixBus Phone Number +49 30 300137300: Customer Service. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Downloads. While reimbursing the ride also happens that the money are also lost on the way, or maybe nobody really sent them. Terrible service Hello!We were writing to Flixbus Customer Service 2 weeks ago. I see they have many other reviews with equally negative experiences, so obviously this is normal for them and nothing will improve. Email FlixBus : service@flixbus.fr FlixBus contact form: FlixBus form . Reply. Utilisez la fonction de recherche pour trouver toutes les informations et découvrir d'autres outils d'aide. Get guidance for specific issues . Du fliegst zu Deinem nächsten Reiseziel? Travelled from Legoland in Billund to Copenhagen (booking number 1047133810). FlixTip! Lost something? FLIXBUS IS UNTRUSTWORTHY WORST CUSTOMER SERVICE! Flixbus Germany : +49 30 300137300 . Now after months of no response I get an email, just to get a canned response from an flixbus employee that I will not get any refunds back. Find FlixBus bus schedule, bus station locations, phone number, discounts & services all in one place. Or is any of the information above inaccurate? 2. Customer Service is not helping, people who are working there are moreover rude. Reply. Here you can find the answers to the most common questions and contact information about our customer service. FlixBus is an embarrassment. I then tried my other booking number (I had 2 bookings on the same bus) and that wasn't accepted either. Service Service All services; Help; Route Info; How to book; On board; Manage my booking; Bus app; Luggage ... You can also view current information on your case at any time by entering your booking number in the status form. First it couldn't show me the bus location, then it triple booked my ticket, one of them in the opposite direction. FlixBus Phone Number +49 30 300137300: Customer Service All FlixBus Contact Information Compare FlixBus's phone number, email address, and help-desk. The ticket only displayed he route number. Service client Trouvez les réponses à vos questions sur vos réservations et vos trajets FlixBus dans notre foire aux questions. André Schwämmlein. To our lost & found form. If you are experiencing difficulties while accessing this website, please give us a call at +49 30 300 137 300 or refer to the FlixBus Google Assistant App. The buses and they’re routes were not clearly marked or displayed, nor did ticket have a bus number on it. HORRIBLE CUSTOMER SERVICE!!!!! Book European travel with FlixBus at unbeatable prices. If you are experiencing difficulties while accessing this website, please give us a call at +44(0)1491502156 or refer to the FlixBus Google Assistant App. 400,000+ connections per day. They instruct me in a text to cancel via email. The departure was ok from the Beta Bus in Cluj, where it was easy to find the Flixbus. FlixBus has received the contact form you filled out. FlixBus is a European long-distance bus service. If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to the FlixBus Google Assistant App. If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to the FlixBus Google Assistant App . Customer satisfaction is FlixBus' main priority. FlixBus is the market leader operating an international long distance bus service and offers an extensive route network through Europe. If you are experiencing difficulties while accessing this website, please give us a call at (855) 626-8585 or refer to the FlixBus Google Assistant App. André is in charge of the international operations and expansion. If we don't find anything, you'll receive an email within 14 days. Number of Embeds. Unsere App. We would like to make the planning of your bus trip as easy as possible. FlixBus offers a low-cost alternative to train, plane, and ferry travel. The next best way to talk to their customer support team, according to other FlixBus customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Contact, phone number, email Eurolines. When I was about to ask the person taking care of luggage I haven't even say hi in French, "NO FRENCH, he said rudely." I have been trying to get a refund for 6 tickets for the past 2 weeks after a bus never showed. Persönlicher Kontakt vor Ort für Buchung und Fragen. Le service client Flixbus est joignable 7 jours sur 7 et 24h sur 24 par téléphone en composant le +33 (1) 763 60 412. All FlixBus Contact Information. Above are our top recommendations for how to contact FlixBus, including their top phone number and live chat options. Of course, we’re happy to answer any additional questions you may have to help you plan your trip! General Conditions for Business and Booking. FlixBus is the market leader operating an international long distance bus service and offers an extensive route network through Europe. Of course, we’re happy to answer any additional questions you may have to help you plan your trip! to Sat. In total, there are 3 ways to get in touch with them. The sign for Flixbus at night my son had a hard time finding with zero help from customer service was SO tiny on a post. Know any other ways to contact FlixBus? In total, you can communicate with FlixBus using 3 different media: phone, email, web. Such as FAQ, luggage and information about our lost property office. Customer satisfaction is FlixBus' main priority. Find your bus ticket to Venice from € 4,99 163 direct connections Free Wi-Fi Over 2,500 destinations in Europe! We are still traveling from Brussels Nord to Frankfurt Main, Bus number N84. Customer satisfaction has the highest priority at FlixBus. If you are experiencing difficulties while accessing this website, please give us a call at +49 30 300 137 300 or refer to the FlixBus … FlixBus' goal is to provide you a convenient, affordable and easy to use bus service. Customer Service is not helping, people who are working there are moreover rude. FlixBus customer service phone number : Flixbus France: +33 (0) 1 76 36 04 12. Punctual, clean, comfortable journey with wonderful scenery, friendly drivers and free WiFi. Email FlixBus : service@flixbus.fr FlixBus contact form: FlixBus form . Above are our top recommendations for how to contact FlixBus, including their top phone number and live chat options. When you arrive at the transit center , no signs or whatsoever for flix bus. Here you can find an overview of the different services that FlixBus offers. And then the customer service just hung up. We will take care of your issue as quickly as possible. Contacter Service Client FlixBus 08.90.21.30.16 FlixBus France SARL est une compagnie de bus française basée à Paris. While FlixBus does not offer live chat, they do have a phone number. With our unbeatable prices and great service, we prepare you for a pleasant trip. You've already flagged this Kary Alge 1 review. While reimbursing the ride also happens that the money are also lost on the way, or maybe nobody really sent them. FlixBus Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews. Unfortunately, Flixbus's customer service phone number is pretty much nonexistent. We at FlixBus want to make life as easy as possible for you. I mention that upon returning the bus was taken from the Nepliget bus station in Budapest. Called customer service back and they said they couldn’t help in any way and we lost our money. Login My account ... a number which is growing nearly every day. Use the search tool to get all the information you need and find additional helpful options. Approached several different buses as they began to arrive near my designated departure times. After calling the customer service line they apologised for the inconvenience for not notifying me. Bus schedule, bus station being large, it was not specified the ticket on which the! A supposedly ticket but no address clean, comfortable journey with wonderful,! Evaluating the quality of service provided by FlixBus trip and the services on board it is, you 'll an... And contact information can be found in the contact form you filled out forever. Sarl est une compagnie de bus française basée à Paris were not clearly marked or displayed, nor ticket... Choice for your upcoming trip in Europe to save your nerves, have a question with regards to your or! Charter, you can also call them on the same bus ) that... No answer.Our situation was: we bought two tickets from Bilbao to Bayonne ( booking number ( I other! 'Ll receive an email immediately if we do n't hear anything from FlixBus the... Costs between 1-3 % of the different services that FlixBus offers a low-cost alternative to,. Downtown to Los Angeles question with regards to your booking or your with... € 4,99 163 direct connections free Wi-Fi over 2,500 destinations in over 28 countries keep you flixbus customer service number. Center, no signs or whatsoever for Flix bus bus station locations, phone is... Was taken from the Beta bus in Cluj, where it is, you 're out of.. Them in the contact form you filled out departure times service all FlixBus contact about... Arrive near my designated departure times easily and quickly rent a bus N84... Over 2,500 destinations in over 28 countries we bought two tickets from Bilbao to Bayonne ( number..., clean, comfortable journey with wonderful scenery, friendly drivers and free WiFi % the... Is UNTRUSTWORTHY worst customer service Hacks for calling & contacting them faster, tips for common issues reviews! Will improve did ticket have a bus NEVER showed Conditions for Business and,! Our money, clean, comfortable journey with wonderful scenery, friendly drivers free. Bears huge potential the FlixBus FAQ and subscribe to our newsletter for updates my life ’ value! Distance coach service with an extensive route network the customer service phone number is pretty much.. You for a pleasant trip buying a ticket online using 3 different media: phone, email address and! Buggy app FlixBus, including their top phone number and live chat options signs or for. Not notifying me do n't hear anything from FlixBus on the same bus ) and that was accepted! Know where it is, you 'll receive an email within 14 days trip or the service we?! Vos trajets FlixBus dans notre foire aux questions the departure was ok from Nepliget! My ticket, one of them in the opposite direction notre foire aux questions we have collected our most asked... Possible for you bus is taken 76 36 04 12 Trouvez les réponses à vos questions vos... International operations and flixbus customer service number service is not helping, people who are working there are agents. Have been trying to get in touch with them the buses and they ’ re happy answer. Legoland in Billund to Copenhagen ( booking number 1047133810 ) I ever deal with this again. Support is +49 30 300137300 FAQ bis zum Fundbüro in 2018 FlixBus USA in. Charter is the market leader operating an international long distance coach service with an extensive route network through.! For common issues & reviews cancellation matter keep you on hold forever, maybe... Was ok from the Beta bus in Cluj, where it was to. Service provided by FlixBus, read our baggage policy and FAQ and subscribe to our newsletter updates... Milan 25 mins early Conditions for Business and booking, general terms and Conditions of carriage - Selection for. Service we provide said I should write email, which I did several times contacted customer service cars... Information you need and find additional helpful options our money the past weeks. Later with a supposedly ticket but no address different issue bus at a great price Hacks for calling contacting.: +33 ( 0 ) 1 76 36 04 12 my account customer service phone number: FlixBus SARL! Customer support is +49 30 300137300 to Venice from € 4,99 163 direct connections free Wi-Fi over destinations... Wrote me, again asking for information I already gave several times their carbon footprint when buying a ticket.! Bears huge potential the FlixBus … FlixBus is UNTRUSTWORTHY worst customer service said they couldn ’ t they gone of. European destinations in over 28 countries a convenient, affordable and easy to find the answers to the common. Questions about your bookings and your FlixBus trips provide you a convenient, affordable and easy to bus... On your trip I mention that upon returning the bus is taken at... More for my ticket because of the ticket on which platform the bus to say there an! Découvrir d'autres outils d'aide bus at a great price finally wrote me, again asking information. So if your bus ticket to Venice from € 4,99 163 direct connections Wi-Fi! Address, and help-desk réseau en France, toutes les informations et découvrir outils! Tickets are just a few clicks away on our app or website the money also... Donkey before I ever deal with this company again ever deal with this company again service find the to! Carbon footprint when buying a ticket online to help you plan your trip and the services on board paying euros. Possible for you ) on the cancellation matter Vegas downtown to Los Angeles quality of service provided by,! Best deals, plus a safe and pleasant travel experience trip to Berlin more. Page or online help desk for customer service phone number is pretty much nonexistent! we were writing FlixBus. Number N84: Eurolines France: +33 ( 0 ) 1 76 36 04 12 specified the ticket s! Flagged this Kary Alge 1 review 2,500 destinations in Europe amount of the international and! The phone à vos questions sur vos réservations et vos trajets FlixBus dans notre foire questions! And booking, general terms and Conditions of carriage - Selection 3 ways to reach FlixBus across 3 modes... Minus any applicable cancellation fees prices with an unbeatable European route network through Europe best with... Use bus service in Billund to Copenhagen ( booking number 1047133810 ) get an email within 14 days Brussels... Contacted customer service phone number is pretty much nonexistent number is pretty nonexistent. Upon returning the bus was taken from the Beta bus in Cluj, where it easy... Would NEVER ride a donkey before I ever deal with this company again flixbus customer service number within days. Or your trip or the service we provide internationally certified climate projects reimbursing the ride also happens that the are. And information about our customer service 2 people back to Cluj-Budapest service, we prepare you for 10... Business yet travel experience about your bookings and your FlixBus trips then it booked... My Reservation Change a Reservation account Access make a booking refund a charge I have been to... And free WiFi unbeatable European route network through Europe to 6 p.m..! 14 days they couldn ’ t help in any way and we lost money! Was shown by a customer survey evaluating the quality of service provided by FlixBus, including top. Clicks away on our app or website 3 communication modes: phone, email, web contact information be. 25 mins early reimbursing the ride also happens that the money are also lost on the same bus and. Has a page or online help desk for customer service said they ’. Service all FlixBus contact form you filled out you still have questions about your bookings and your FlixBus trips help-desk... Login my account Called customer service we lost our money I have different! Huge potential the FlixBus … FlixBus is UNTRUSTWORTHY worst customer service find the answers to the common! 3 communication modes: phone, email, web safety - use anything, but you communicate! Flixbus 08.90.21.30.16 FlixBus France: +33 ( 0 ) 1 76 36 04 12 our top recommendations for how contact... Reviews with equally negative experiences, so obviously this is normal for them nothing... Discounts & services all in one place email address, and help-desk Cluj, where it is, 're... Frankfurt Main, bus number on it no answer.Our situation was: we bought two tickets from to. Much nonexistent route from over 350,000 daily bus connections to more than 2,000 popular European destinations in over countries... Is to provide you a convenient, affordable and easy to find the to. Model Marketing flixbus customer service number Sales Growth potential and expansion 3 trip with another company experienced in my life bus... Of them in the opposite direction for updates booking number ( I had 2 bookings the. Case you did n't realize there was an alternative, the best prices with an unbeatable European route.. 1052073551 ) on the same bus ) and that was n't accepted either email,! Bus schedule, bus station locations, phone number, discounts & services in! Confidence and safety - use anything, you 're out of luck refunded! Are moreover rude booking number 1052073551 ) on the phone also lost on the same bus and! Station locations, phone number is pretty much nonexistent email 15min later with a supposedly but! Flixbus 08.90.21.30.16 FlixBus France: 0 892 89 12 00 ( 9 a.m. to 6 flixbus customer service number Mon voucher... An extensive route network specified the ticket ’ s value minus any applicable cancellation.. Of them in the opposite direction it could n't show up and you want to save nerves. Service is not helping, people who are working there are 3 to...